Benefit types
Please note, our opening times will differ throughout the Christmas period. Please select the benefit you require to see the opening times relevant to you.
Personal Independent Payment (PIP)
Employment Support Allowance (ESA), Universal Credit (UC) and other benefits
Personal Independence Payment (PIP)
Please note, our opening times will differ throughout the Christmas period:
Dates |
Timings |
|---|---|
Wednesday 24 December 2025: |
9am – 5pm |
Thursday 25 December 2025: |
Closed |
Friday 26 December 2025: |
Closed |
Saturday 27 December 2025: |
Closed |
Sunday 28 December 2025: |
Closed |
Monday 29 December 2025: |
9am – 5pm |
Tuesday 30 December 2025: |
9am – 5pm |
Wednesday 31 December 2025: |
9am – 5pm |
Thursday 1 January 2026: |
Closed |
Friday 2 January 2026: |
8am – 8pm |
Saturday 3 January 2026: |
9am - 5pm |
Sunday 4 January 2026: |
Closed |
On Monday 5 January 2026, our normal opening times will resume.
Contacting us over the Christmas period
You’ll find all of our contact details on the Contact Us page.
- If you’re in England or Wales, click here.
- If you’re in Northern Ireland, click here.
We wish you a very happy festive period.
Employment Support Allowance (ESA), Universal Credit (UC) and other benefits
Please note, our opening times will differ throughout the Christmas period:
Dates |
Timings |
|---|---|
Wednesday 24 December 2025: |
8am – 4pm |
Thursday 25 December 2025: |
Closed |
Friday 26 December 2025: |
Closed |
Saturday 27 December 2025: |
Closed |
Sunday 28 December 2025: |
Closed |
Monday 29 December 2025: |
8am – 4pm |
Tuesday 30 December 2025: |
8am – 4pm |
Wednesday 31 December 2025: |
8am – 4pm |
Thursday 1 January 2026: |
Closed |
Friday 2 January 2026: |
8am – 4pm |
Saturday 3 January 2026: |
Closed |
Sunday 4 January 2026: |
Closed |
On Monday 5 January 2026, our normal opening times will resume.
Contacting us over the Christmas period
You’ll find all of our contact details on the Contact Us page.
- If you’re in England or Wales, click here.
- If you’re in Northern Ireland, click here.
We wish you a very happy festive period.